Daily Archives: May 18, 2007


I am so frustrated right now. Technology comes with so many “side benefits.” We are getting ready for a trip and I was busily washing clothes. I threw a load into my 2 year old Kenmore dryer, turned it on, walked away, and few moments later heard a loud thump and the dryer shut off. I’m sure the belt broke. It’s very convenient for the company that my warranty expired 3 months ago almost to the day. I swear they must time it that way!

This wouldn’t be so frustrating to me except that I have had so many problems with my brand new appliances. None have been cheap, off-brands either. I have gone round and round with Maytag over my “Quiet Series 300” dishwasher. What a lemon!! The folding tines collapse at the slightest touch, the plastic pieces that hold the tines snap from constantly having to readjust the tines. The pulley that opens the door has broken. The plastic latch that opens the door literally crumbled to pieces in my hand just the other day! It doesn’t clean as stated, i.e. “never rinse your dishes again!” Baloney. And the parts center has been horrible. They have spent so much money sending me the wrong parts. I have an entire dishrack sitting in my garage that they didn’t even want me to send back. I have lodged numerous complaints both in paper, email, and telephone and I have just gotten the standard, “We are sorry for your dissatisfaction, but…” reply. I have finally resigned myself to NEVER buying anything Maytag again.

My also very expensive Kenmore Elite bottom freezer refridgerator also makes me crazy. The doors don’t close easily and because there are two, you have to conscientiously make sure one of them is not hung up on the other. The deli pull out tray broke when a friend who was unaware of the delicate nature of my fridge, shut the doors too vigorously. I will never buy a bottom freezer again, at least one with a drawer. Bad idea in a big family with lots of small children. If one child doesn’t shut the drawer extremely tight, ice forms in the track and then you can hardly open or shut it without great force. Also, one of my children shut the door hard, thinking that it was just ice in the track, and inadvertently broke the arm of the ice maker, so we had to disconnected the ice maker because the durn thing didn’t know when to stop making ice! What fun!

Ironically, my hot water dispenser, the one I won with my kitchen makeover broke after a few months. That was fun…the lever broke and the water shot out full blast. We had to shut the water off to the entire sink for about a week and a half before they could send us a new one for us to install. I have now installed two, due to a finish problem with the replacement, so I feel like I could be a qualified Insinkerator installer!

I’m sure I could avoid some of these expensive problems if I purchased the extended warranties but I refuse!! You mean I have to pay them hundreds of dollars on top of hundreds of dollars already spent because they refuse to stand behind the quality of their products? Do they knowingly make junk so they can make money off of extended warranties and repairs?

Hey, I might need a second job to help pay for all of these appliance woes…anyone need a hot water dispenser? I’d only charge you $40 dollars an hour. How ’bout it?

UPDATE:  Okay, okay, I confess.  In a moment of frustration I was unfair to my Kenmore dryer.  After my husband took it apart, and, finding nothing wrong with it, we called in the repairman.  He fiddled with it and finally handed me a wad of fabric that had lodged into the fan blade.  This had somehow gotten shoved down the lint cleaner.  Serves me right for not keeping the top of the dryer clean.  Bah!

And, not to ungrateful, I wanted to note that although my Insinkerator hot water dispenser broke, the company very quickly and nicely replaced it with a new one.  We had to install it ourselves only because we live in a “remote” area.

There, now I feel better.

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